by Mixiknow

LAST UPDATED: July 08, 2023

This Privacy Policy (“Policy Policy”) explains how Mixiknow (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of our users (“you” or “user”) when you use our website [www.mixiknow.com]. We value your privacy and are committed to protecting your personal information. By accessing or using our website and services, you consent to the practices described in this privacy policy.
This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mixiknow. This policy is not applicable to any information collected offline or via channels other than this website.

1. Consent

By using our website, you hereby consent to our privacy policy and agree to its terms.

2. Information We Collect and Use

We collect various types of information from our users to provide and improve our services. This includes:

  • Personal Information: We may collect personal information that can be used to identify you as an individual, such as your name, email address, contact information, and any other information you voluntarily provide to us.
  • Usage Data: We collect general information about your use of our website, such as your IP address, browser type, device information, operating system, referral source, and other analytics data. This information helps us analyze user behavior, improve our services, and customize user experience.
  • Cookies and Similar Technologies: Mixiknow uses “cookies”, web beacons, and similar technologies to collect information about your usage patterns, preferences, and interactions with our website. Cookies are small text files that are stored on your device and allow us to recognize you on subsequent visits. You can control cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.
  • Google DoubleClick DART Cookie: Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network privacy policy at the following URL – https://policies.google.com/technologies/ads
  • Third-Party Analytics: We may use third-party analytics tools, such as Google Analytics, to collect and analyze usage data on our behalf. These tools may use cookies and similar technologies to gather information about your interactions with our website. The data collected by these tools is anonymous and is used to generate statistical reports and improve our Services.
  • User Communications: If you contact us through email or other means, we may collect and store the information you provide for the purpose of responding to your inquiries, providing customer support, and improving our Services.

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • Provide and Improve our Services: We use your information to operate, maintain, and improve our website, customize user experience, and develop new features and functionalities.
  • Communicate with You: We may use your contact information to contact you, respond to your inquiries, and provide important updates and announcements related to our services.
  • Personalization: We may use your information to personalize and tailor the content and advertisements you see on our website based on your interests, preferences, and usage patterns.
  • Analytics and Research: We use usage data and analytics tools to analyze user behavior, track trends, measure the effectiveness of our marketing campaigns, and improve the overall performance and functionality of our website and services.
  • Compliance and Protection: We may use your information to comply with applicable laws and regulations, enforce our legal rights, protect the security and integrity of our website and prevent fraud or other unauthorized activities.

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:

  • Service Providers: We may engage trusted third-party service providers to perform certain functions or provide services on our behalf. These service providers may have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
  • Compliance with Laws: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect our rights, property, or safety, as required or permitted by law.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed or upon your request, unless we are required to retain it for legal, regulatory, or legitimate business purposes.

6. Data Security

We take reasonable measures to protect the confidentiality, integrity, and security of your personal information. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any login credentials or passwords associated with your use of our website.

7. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. This policy does not apply to those third-party websites or services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of those third parties before providing any personal information or using their services.

8. Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete the information as soon as possible. If you believe that we may have collected information from a child, please contact us.

9. International Data Transfers

We may transfer your personal information to servers and databases located outside your resident country or other governmental jurisdictions that may not have the same data protection laws as your jurisdiction. In such cases, we will ensure that adequate safeguards are in place to protect your personal information, such as using standard contractual clauses (SCCs) when transferring your data internationally.

10. California Privacy Rights – Notice to California Users

If you are a resident of the state of California, you have certain rights with respect to your personal information under the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”). These rights include:

  • Right to Know: You have the right to know what personal information we collect, disclose, and sell about you, and to request specific details about the categories of personal information and sources of collection.
  • Right to Delete: You have the right to request the deletion of your personal information, subject to certain exceptions provided by law.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. However, we do not sell your personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices or rates, or provide you with a lower quality of service based on the exercise of your privacy rights.

11. Nevada Privacy Rights – Notice to Nevada Users

If you are a resident of Nevada, you have the right to opt-out of the sale of your personal information. We do not sell your personal information defined under Nevada privacy law SB220.

12. Virginia Privacy Rights – Notice to Virginia Users

If you are a resident of Virginia, you have certain rights with respect to your personal data as described under the Virginia Consumer Data Protection Act (VCDPA). These rights include:

  • Right to Access: You have the right to request access to the personal data we have collected about you and receive information about how it is being used and disclosed.
  • Right to Correct: You have the right to request the correction of any inaccurate personal data we have about you.
  • Right to Delete: You have the right to request the deletion of your personal data, subject to certain exceptions provided by law.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit that data to another controller without hindrance.
  • Right to Opt-Out: You have the right to opt-out of the processing of your personal data for purposes of targeted advertising, sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
  • Right to Appeal: You have the right to appeal any denial of your rights under the VCDPA.
    To exercise your rights under the VCDPA, you may also contact us. We will verify your request and respond in accordance with the applicable laws.

13. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
    If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

14. Updates to this Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will post the updated privacy policy on our website and indicate the “Last Updated” date at the top of the privacy policy. We encourage you to review this privacy policy periodically for any changes. Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at privacy@mixiknow.com or visit Contact Us page.


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